Email us
support@thefullsetapp.com · We answer within a day during the beta.
Support
Beta means things will be rough and fixed fast. Here is how to get help and what to send.
Send feedback from TestFlight
Open TestFlight → Fullset → Send Beta Feedback. It attaches a screenshot and the build number.
Something's wrong
Tell us what you tapped right before, the screen, and your phone model. A screenshot is gold.
Delete your account
In the app: Me → Settings → Account → Delete account. It's immediate: your account, your cloud backup and this phone's data.
Can't sign in? Email support@thefullsetapp.com from your account's email address, with the subject “Delete my account”. We delete it within 7 days and confirm by email.
Copies in encrypted backups expire within 14 weeks.
Common questions
I didn't get the TestFlight email
Check spam, then email us; we resend in minutes. Install the free TestFlight app first.
Android: “install blocked”
Open the link on the phone, tap Install, then allow installs from your browser when Android asks. Updating keeps your data.
My workouts disappeared
They haven't. Sign in with the same account (Apple, Google or email). Your log syncs back.
How do I delete my account?
Me → Settings → Account → Delete account. Everything goes, cloud included, immediately. More on deleting.
Where is my data stored?
On your phone first; with an account, backed up to Google Firebase (US). We don't sell it or show ads.
Can I use it in Spanish?
Yes: Me → Settings → Language, or set your phone to Spanish.